MS Word

Recover Missing Graphics

The Problem:

All the graphics in my Word document appear as red Xs. I support the Red Cross, but this is ridiculous.

The Solution:

This problem usually means that one of the global templates or add-ins you've loaded is causing a conflict with Word. Choose Tools » Templates and Add-Ins, remove the first global template listed in the "Global templates and addins" area, restart Word, and see if your graphics reappear. (Removing a template only removes it from the list that Word loads, not from your computer.) If your graphics don't reappear, try the next global template, and keep working through them until you identify the culprit. Reload those that weren't guilty if you still need their functionality.

Avoid Mixing Orientations if You Want to Print Markup Balloons

The Problem:

I can't print the markup balloons from Word 2004. Usually it works, but not in this document.

The Solution:

No fix, just a workaround: print all revisions without using balloons. Choose Word » Preferences, click the Track Changes item, uncheck the "Use balloons to display changes" box, and click the OK button. Then press +P to display the Print dialog box, select Microsoft Word in the Options list, select "Document showing markup" in the Print What drop-down list, and click the Print button.

This problem happens only when the document containing the markup balloons has sections that use different orientations (i.e., portrait and landscape). If you desperately want to be able to print the balloons, you'll need to avoid mixing the orientations.