PC Hardware

Lesson Summary

The following points summarize the main elements of this lesson:

  • Windows 95 provides two tools for managing files: My Computer, which is designed for the novice user, and Windows Explorer, which is intended for the more advanced user.

  • Objects in Explorer can be displayed in several formats, and copied or moved as necessary.

  • The Recycle Bin is a key tool for preventing accidental loss of data.

  • The process for partitioning disks in Windows 95 is the same as for MS-DOS.

Lesson 2: Troubleshooting Windows 95

No application or program is perfect. The evolution from MS-DOS to Windows 3.x to Windows 95 was neither short nor simple. Windows 95 is a major improvement in the way computers operate and the way we interface with them. But to expect this operating system to solve all problems and achieve full compatibility with all hardware is not realistic-there are simply too many different hardware and software manufacturers, each with its unique approach, for one operating system to manage. As computer technicians, we must understand both the strengths and weaknesses of computer systems (hardware and software) in order to achieve the best possible performance for our clients. Fortunately, Microsoft has incorporated many tools to help us fine-tune our systems and achieve the best performance. This lesson focuses on some of the methods and tools we can use to identify problems and manage our systems.

After this lesson, you will be able to:
  • Identify some of the common problems encountered while using Windows 95.

  • Use System Monitor and the Resource Meter to optimize performance.

  • Troubleshoot problems with MS-DOS applications.

  • Troubleshoot common printer problems.

Estimated lesson time: 30 minutes

Limitations of Windows 95

You must understand how efficiently a system is operating before you can troubleshoot and tune that system. Windows 95 provides two tools for that purpose: System Monitor and Resource Meter. If they are not installed, use the Control Panel Add/Remove Programs (Windows tab) to add them to your system. After they have been installed, you can find both by selecting Programs from the Start menu, then selecting Accessories, and, finally, selecting System Tools.